EdgeStar Craft Brew Kegerator - KC1000SS

Current Price $399.00
Original Price $629.00
Save 37%

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Set of 8 Wine Glasses!

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Compact Yet Capacitive: This unit makes efficient use of space and has the capacity to hold one sixth barrel or one Cornelius keg, as well as a loaded CO2 tank
Internal Circulation Fan: The air-cooled environment will keep your beverages as cold as 32°F without freezing them
Stainless Steel Door: This sturdy door looks great and will hold up over the life of the unit
Blue LED: The interior light is an impressive blue LED, casting your beverages in a flattering light
Digital Thermostat: Making the appropriate setting is easy with this modern digital thermostat
Manufacturer Warranty: 1 Year Parts, 90 Day Labor

Specifications:

Accepts Custom Panels: No
Bulb Type: LED
Depth: 20.1"
Door Alarm: No
Door Lock: Yes
Height: 32.7"
Installation Type: Free Standing
Leveling Legs: Yes
Reversible Door: Yes
Width: 17-1/2"
With Casters: No

Product Includes:


One (1) 2.5” stainless steel beer tower with stainless steel faucet
One (1) 2.5 lb CO2 tank (empty)
One (1) single gauge regulator
One (1) stainless steel D coupler
One (1) 5 ft. 3/16 in ID beer line
One (1) 5/16 in ID gas line

Specifications

Accepts Custom Panels

No

Amperage

15

Approved for Commercial Use

No

Control Type

Digital

Defrost Type

Manual

Depth

20.1

Door Alarm

No

Door Lock

Yes

Energy Star

No

Height

32.7

Installation Type

Free Standing

Leveling Legs

Yes

Lighting

Yes

Manufacturer Warranty

1 Year Parts, 90 Day Labor

NSF Approved Component Hardware

Yes

Nominal Depth

21

Nominal Height

33

Nominal Width

18

Number of Draft Towers

1

Number of Taps

1

Outdoor Approved

No

Product Weight

63.8

Prop 65

Yes

Reversible Door

Yes

Theme

Modern

Voltage

115

Watts

105

Width

17.5

With Casters

No

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

Shipment of Order:

If your order is in stock and we process the charges to your credit card it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at support@winecoolersusa.com.

Receiving Shipment Best Practices:

  1. We'd like to make sure that we have a good daytime contact phone number for you, preferably a cell phone. The number is not used in any marketing calls, it is strictly to have quick and direct communication with you and about your order and delivery. Is the phone number you provided us a good contact number for your delivery. The same applies to your email address; please let us know if we need to update it. You should have already received an email order receipt from us. If you have not yet received any email from us check your spam folder or call us to confirm we have the correct address.
  2. The trucking company will call and/or email you to arrange a delivery appointment. Generally, these appointments are given with a 4-hour window. We recommend that you schedule a window that includes time to spare in case delivery is earlier or later than scheduled. While everyone involved is working their hardest to stay on schedule, traffic, weather, mechanical breakdowns, etc. do occur and it is good to be flexible.
  3. When you are receiving the delivery, please be sure to inspect the order carefully for any signs of damage from transit. The driver is required to wait for your full inspection. Do not sign the delivery receipt if you suspect damage and please call us immediately at 1-866-619-5772. If we are not available (after hours) you can either reject the shipment and the driver will take it away, or you can note the suspected damage on the delivery receipt. Simple notations such as 'hole on side of box, subject to inspection' or 'box torn may have damaged contents' is sufficient. These shipments are fully insured against damage and you have the right to refuse anything you suspect is not in good condition.
  4. If you sign for an item that appeared okay at the time of delivery, but you open it later to find that there is 'concealed damage' please contact us immediately. Please Note - open your orders and inspect for damage within 48hrs. Any concealed damage must be reported within 48hrs otherwise the insurance will have expired.
  5. If you need inside delivery please let us know now. There are extra charges for inside delivery (ie. White Glove Delivery), 'set in place' and debris removal services. The current service includes delivery into the first entrance with no stairs.

Note: Some of our products come with White Glove Service. Product pages should specify is this is the case. If nothing is specified on the product page, the item will be delivered and you will be required to move the item once it has been off-loaded by the shipping company.

Shipping Definitions:

Curbside Shipping - Delivered to your curb, typically next to the mailbox. You will be responsible for moving and assembling.

Standard Delivery (Threshold delivery) - Delivery to the first enclosed area (garage, covered awning, etc). Again, moving and assembly from that point will be your responsibility.

White Glove Delivery - White-glove service generally includes unpacking, removal/disposal of packing materials and transporting your order up or down a maximum of 5 stairs. Additional stairs and tight turns may cost extra. Delivery is by appointment. We will call you to set a date. 

Expedited Shipping - Expediting shipping is simply faster shipping. 

To discuss shipping options for your product outside of the Standard Free shipping, please contact customer support.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If you item(s) arrive damaged please send photos to support@winecoolersusa.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a 20% administration fee whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as well as the shipping charges that were incurred to thethe customer. Refunds will only be issued to the original credit card that you use when placing your order.

To start the refund procedure please contact customer support.

  1. Contact us immediately (within 30 days of delivery). Contacting us after this period voids any claim.

  2. Obtain a return authorization number from us.

  3. Place the item securely in the original package, exactly as how it was packaged. Please package the item, accessories, etc exactly as it arrived, if the item is not packaged this way damage might occur.

  4. Include all paperwork, parts and accessories that were included with the item, display item, etc.

  5. Ship the item back to us (at your cost) to the address we provide. It is recommended that the return is insured for the purchase price in case of loss or damage. You will need to contact the shipping company for claims if needed.

  6. Email us the tracking number of the shipment.

  7. We will notify you when we receive the item and ensure that it in salable condition.

  8. If the return is in salable condition, we will process your refund right away (within 7 days at the absolute most). It will take 2-3 days to reflect on your account statement once the refund has been processed.

  9. The refund will be in the same form of payment equal to the "Total Unit Price" of the items printed on your invoice. This excludes shipping and handling (unless there was a shipping mistake). If shipping and handling was included in the item price, the actual FedEx/DHL/UPS/Freight cost for that box size and weight will be deducted.

  10. For special order items, refunds are not offered, only credits.

Important: Sending the item back to us without prior authorization voids your eligibility for a full refund as this voids the damage claim eligibility with the shipping company. In the event that a return is needed, we will make arrangements for the return. Do not send it back via any other means. Please contact us first.

Backorders:

Wine Coolers USA is dedicated to ensure that the thousands of products we store in our warehouse are in-stock and ready-to-ship. However, sometimes demand outpaces supply and we fall short. Backordered items are still available for purchase online, and will ship as soon as they become available. 

If an item is backordered, we try be as clear and accurate as we can on the item´s product page to give you estimated delivery dates. Items that are currently backordered are listed on the product page with an “Expected to ship on (Date)” near the item price. You will also find the “Expected to ship on (Date)” when you add the item to your basket, as well as on your order´s email confirmation. Please be aware that delivery dates on backordered items are approximate and subject to change. 

There are times when a shipment of backordered products is unexpectedly delayed from our vendors and your promised delivery date may change. If this happens, we will send you an email indicating which item has been delayed and its new estimated shipping date. If the new shipping date is unacceptable to you, you can contact our Customer Support specialists at 1-866-619-5772.

For Wine Enthusiast Orders:

Most coolers and cellars over 50 bottles come with our complimentary White Glove Service.

Coolers under 50 bottles with be shipped door-to-door or first enclosed area.

Please refer to individual product pages for more information.

General Questions

How does the 105% Price Match guarantee work?
Our goal at Wine Coolers USA is to offer the very best products and the very best prices. We do our best to offer the best prices online!

With that said, if you find a that a competitor is offering a price that is lower than we are, we won't match it, we'll beat it! That's how confident we are. Full details here.

How do we contact support?
Head on over to our Contact Us page and we'll be happy to chat! Or call us at 1-866-619-5772 to speak with someone directly.

What do I do if my item is arrives damaged?
Upon receipt of your order, make sure to thoroughly inspect the exterior of the package for any signs of damages and take photographs if necessary. Also, make note of any said damages upon signing the delivery form.

Receiving a damaged good is unlikely but if it does happen, please contact Customer Support ASAP and we will assist in organizing an exchange.

What if the item doesn't fit in the space I intended to put it?

Please make sure that the item will fit before ordering. If you find that it doesn't fit then our cancellation/refund policies apply.

Why was my item backordered?

Please see our backorder policies here.

What if I want to cancel my order?

Orders that are cancelled after the item has shipped will be subject to our restocking fee policy.

Cancellation of orders after 48 hours (of items that have not shipped) will be subject to a 20% cancellation fee.

Shipping Questions

When will my order ship?
We typically process orders within 24 business hours but dependent on order load and other circumstances this could take up to 72 hours.

Upon shipment, we will send you a tracking number.

When will I receive my order?
Orders usually take between 3-5 business days from shipment to delivery.

Note that for large orders shipping LTL a person will have to be present to sign and inspect upon delivery. 

Also note that some of our shipping partners will call beforehand to schedule a time with you for delivery.

Will the shipping company setup the product in my house?

This is commonly referred to as White Glove delivery. Some of our products ship white glove while other ship standard and first enclosed area.

Unless stated on the product page, assume that your item will be delivered to the first enclosed area.

For white glove delivery, this service includes 3-5 stairs. Additional stairs will cost extra.

Please reach out to support with any questions.

How much is shipping?
FREE! Always and forever to anywhere in the lower 48 states. For Alaska, Hawaii, Puerto Rico or International, please Contact support.

For premium and expedited shipping, please contact support.

Can you ship to PO Boxes or APO/FPO?

At this time we do not offer shipping to theses types of addresses.

How do I track my shipment?

Upon shipment of your order, you will receive an email with the tracking number and information.

Order and Returns Questions

What if my order is damaged?
If your order arrives damaged, please let us know at support@winecoolersusa.com and we will get a new product shipped or help you claim a warranty.

Our manufacturers offer Warranty policies ranging from 1-10 years. Please see manufacturer websites for full details on warranties.

What if I don't like the product? How do I return a product?
While we are confident you will love our products sometimes opinions differ. If you aren't 100% satisfied (other than damages and defects), we do offer a no-hassle return policy. If you're not happy, we aren't happy. 

You have 30 days after receipt of your item to initiate a return request. Please note that there is a 25% restocking fee and the customer will be responsible for any return shipping costs.

Also, the returned item must be in new, unused and in it's original packaging. Upon receipt, a Wine Coolers USA specialist will inspect the item. If any damage or defect is noticed than additional fees will be applied. 

Refund credits are only credited to the card used for purchase.

Are there any fees for returning an item?

A 25% restocking fee applies to returned items unless the item is defective or damaged, you received the wrong item or the fee is prohibited by law.

Who pays return shipping?

For returns that are NOT damaged or defective, the customer is responsible for return shipping costs.

How long is the return process?

Dependent on current workload, returns are typically processed in 2-5 days.

Security Questions

Is it safe to purchase online?
Yes! Your security is our utmost priority. We use state of the art 256-bit encryption which ensures your details and credit card information are 100% secure. We aren't able to view any of your details and we wouldn't even if we could!

What security do you use to encrypt my data?
We use 256-bit encryption which is industry standard. We are also PCI compliant and on top of that we are secured by Shopify's HTTPS security protocol as well. You're safe with us!

Is my email and other information safe?

Unlike some companies, we will NEVER sell your email address or other information to other companies.